ERGO replacement car

ERGO motor hull insurance has one more advantage – a free replacement car!

ERGO offers a free replacement car to the motor hull insurance clients for the time when the vehicle of the client is unfit for use in traffic because of an insurance event.

ERGO motor hull insurance clients receive the service free for up to 21 days. A replacement car can be used by all ERGO clients with motor hull insurance of motor cars whose vehicle is in normal use.

This means that ERGO motor hull insurance has besides ERGO Autoabi another worthwhile advantage!

Conditions of giving the replacement car
  • A replacement car is given in Estonia in the determined delivery points in Tallinn, Tartu, Rakvere, Pärnu, Viljandi, Jõhvi, Haapsalu and Saaremaa.

    Delivery points of replacement cars:
    Tallinn – Ahtri 6
    Tartu - Amserv Tähe - Ringtee 31
    Pärnu – Mere tn 7
    Viljandi – Uku 1A
    Jõhvi – Kooli 3
    Haapsalu – Tallinna mnt 1
    Saaremaa - Tallinna 9
    Rakvere - Narva 23c
  • A replacement car is provided from these locations on working days from 8.30 until 17.30.
  • For an extra fee the client can request delivery of the ERGO replacement car to a preferred destination point at preferred time. The price list can be viewed here.
  • The replacement car is given only for the time when the vehicle is unfit for use in traffic because of an insurance event, but only after the claim has been registered in an office of ERGO or by a representative of ERGO. The replacement car is provided within reasonable time from registering the claim notification.
  • In case the vehicle is fit for use but needs repairing, the replacement car is provided for the time when the vehicle is repaired in the repair company.
  • In case of total loss of the vehicle the replacement car is given until the compensation decision has been made but not for longer than 21 days.
  • In other cases of replacement car the replacement car can be used while the vehicle is being repaired or during the time when the vehicle is because of an insurance event unfit for use in traffic, but not for longer than 21 days.
  • A replacement car is not given, when the time of repairing the insured vehicle in a repair company does not exceed 12 hours.
  • A replacement car is not given when the insured vehicle or parts thereof have been stolen or robbed.
  • The replacement car has to be returned with the fuel tank filled. Otherwise the customer shall pay the sum for fuelling as set out in the rental contract.

General terms and conditions of insurance contracts KT.0806.11
General terms and conditions of insurance contracts KT.0420.08
(Valid for contracts issued until 15.05.2011)
Terms and conditions of vehicle insurance KT.0056.11
Terms and conditions of vehicle insurance KT.0056.10
(Valid for contracts issued until 18.02.2011)
Contact
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ERGO
Tammsaare Ärikeskus
A. H. Tammsaare tee 47
11316 Tallinn
ERGO’s general office is open on working days from 08.30-17.00

Customer service
Tel (+372) 610 6500
Fax (+372) 610 6501
E-mail info@ergo.ee

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